Frequently Asked Questions

You can subscribe to our mailing list to receive monthly email updates about our upcoming webinars and courses.

Following registration, you should have received an email confirming your registration, providing dates and times of the course. If you cannot locate this confirmation email, please contact the QTC Education Program team at or on 1800 974 551.

If you are booking for four or more colleagues, then you can register for multiple attendees from the same organisation through the normal registration form. If you are booking for more than ten people from the same organisation, then please call us to discuss your education needs. In this case, we may be able to tailor a course for your organisation (see information on tailored courses). Please contact the QTC Education Program team at or on 1800 974 551 to discuss tailored program options.

We might be able to deliver that course at a location near you if we can identify other people interested in attending. Please contact the QTC Education Program team at or on 1800 974 551 to discuss.

Please contact us via or 1800 974 551 if you need us to arrange an invoice.

We aim to deliver a personalised learning experience whilst providing participants with a rich networking group; therefore, our group size averages around 20 participants.

You can provide your dietary requirements during the registration process. Alternatively, you can contact the QTC Education Program team at or on 1800 974 551 at least five business days prior to the course start date.

There are no mandatory assessments or tests for our courses. Some pre-readings may be encouraged to set the scene. Exercises and readings post-course may be suggested to enhance your learning.

Participants will receive a Digital Badge certifying your completion of the course. You may display this badge on your social media platforms (eg, LinkedIn), email signature etc.

A digital badge is an indicator of an accomplishment or skill that you have attained.

Digital badges allow you to:

  • easily manage, share and verify your learning achievements
  • obtain a secure verification that adds credibility to your achievement, and
  • connect your skills with active job opportunities.

The University of Queensland is working with Credly to provide digital badges. Credly collaborates with top global training providers, credential issuers, associations and academic institutions that are similarly focused on the power of verified skills and achievements.  Credly transforms knowledge, skills and achievements into digital credentials that empower individuals to connect with learning and career opportunities.

Unless otherwise advised, our courses are held at UQ’s Brisbane City campus, 308 Queen Street (corner of Creek Street and next to Post Office Square). It is a five-minute walk from Central Train Station and King George Square bus terminal.

There is no on-site parking available; however, there are many secured paid parking options nearby. We are easily accessible by public transport too.

The temperature of our room may be too cool, so we recommend dressing accordingly or bringing extra layers.

Our courses are held Monday to Friday, 9:00am to 5:00pm, unless specified otherwise via the calendar invite. Please arrive 10 minutes earlier to allow time for registration. If you are running late, please call 1800 974 551.

Please refer to our Cancellation Policy for details and let us know immediately, so we can assist.