Developing and Evaluating Business Cases

This one-and-a-half-day hybrid workshop is designed to equip public sector professionals with the foundational knowledge and practical skills to develop and assess robust, evidence-based business cases that support sound decision-making and deliver public value.

Participants will gain understanding of the business case process —from identifying the problem or opportunity, to articulating options, assessing impacts, and presenting a compelling case for investment. The course introduces both financial and non-financial evaluation methods, helping participants to effectively balance cost, risk, and benefit in a public sector context.

The workshop also highlights the importance of aligning business cases with governance and accountability frameworks to ensure proposals are not only persuasive but also compliant and transparent. Participants will also examine the role of business cases in securing stakeholder support and guiding long-term service planning.

Through a blend of interactive discussions, real-world examples, and hands-on exercises, participants will be equipped with the skills and knowledge to contribute to high-quality business cases that drive strategic outcomes and deliver lasting impact for their organisations and communities.

What are the course learning outcomes?

Learning outcomes:

Learn how to apply robust business case principles when developing or evaluating business cases.
Understand and apply Queensland public sector decision frameworks and identify key business case elements.
Understand the importance of establishing the need and learn how to quantify it.
Learn the framework to support you to perform your own options analyses, empowering you to select the preferred opportunity.
Learn how to critically evaluate commonly used business case tools and techniques.

What core topics are offered?

Significance and background of business cases
How business cases fit within the various public sector governance frameworks
Developing compelling business cases
Options analysis
Risk and stakeholder analysis
Forecasting
Financial and non-financial cost-benefit analysis
Choosing the right funding sources
Ranking options and making recommendations

Who is this course suited to?

This course is designed for professionals seeking to build foundational skills in developing and evaluating evidence-based business cases. The course is aimed at participants new to those roles or those who wish to refresh and extend their knowledge on business cases.

What are the course credentials?

Participants will receive a digital badge upon successful completion of the course which can be shared across various online platforms so you can showcase your demonstrated skills and achievements.

Please note: to be eligible for a digital badge participants must attend all sessions and complete all associated learning content/activities.

What does my course schedule look like?

This course is delivered in a hybrid format that provides multiple touchpoints and reflective activities to apply the learnings in your work context.

Day 1: Full day, in-person
Day 2: Half day, virtual session

Note: Delivered on non-consecutive days.

Commitment to all sessions within this course is essential for an optimised learning experience.

Upcoming courses

Date	Duration	Location	Cost	Register now
15 October - 29 October	2 days	Hybrid	$1650 (50% off at checkout)	Register now

By registering for the course, you acknowledge the registration terms and conditions, including eligibility and cancellation policy.

If this time does not suit, subscribe to the newsletter for alerts on upcoming courses and webinars. To discuss custom training requirements, contact the QTC Education team by emailing education@qtc.com.au

"The hard-earned experiences of the public servant presenters offers the advantage of a learning experience tailored to the unique culture, challenges and practices of work within the public service."