Developing and Evaluating Business Cases

This one-and-a-half-day hybrid workshop is designed to equip public sector professionals with the foundational knowledge and practical skills to develop and assess robust, evidence-based business cases that support sound decision-making and deliver public value.

Participants will gain understanding of the business case process —from identifying the problem or opportunity, to articulating options, assessing impacts, and presenting a compelling case for investment. The course introduces both financial and non-financial evaluation methods, helping participants to effectively balance cost, risk, and benefit in a public sector context.

The workshop also highlights the importance of aligning business cases with governance and accountability frameworks to ensure proposals are not only persuasive but also compliant and transparent. Participants will also examine the role of business cases in securing stakeholder support and guiding long-term service planning.

Through a blend of interactive discussions, real-world examples, and hands-on exercises, participants will be equipped with the skills and knowledge to contribute to high-quality business cases that drive strategic outcomes and deliver lasting impact for their organisations and communities.

What are the course learning outcomes?

Learning outcomes:

  • Recognise the importance of governance in the project decision-making process.
  • Identify key sections of a compelling business case
  • Use financial and non-financial tools and measures to evaluate business cases.
  • Ask the right questions when evaluating business cases to provide relevant advice.
  • Review your organisation’s current processes and propose changes to improve investment outcomes.

What core topics are offered?

  • Significance and background of business cases
  • How business cases fit within the various public sector governance frameworks
  • Developing compelling business cases
  • Options analysis
  • Risk and stakeholder analysis
  • Forecasting
  • Financial and non-financial cost-benefit analysis
  • Choosing the right funding sources
  • Ranking options and making recommendations

Who is this course suited to?

This course is designed for professionals seeking to build foundational skills in developing and evaluating evidence-based business cases. The course is aimed at participants new to those roles or those who wish to refresh and extend their knowledge on business cases.

What are the course credentials?

Participants will receive a digital badge upon successful completion of the course which can be shared across various online platforms so you can showcase your demonstrated skills and achievements.

What does my course schedule look like?

This course is delivered in a hybrid format that provides multiple touchpoints and reflective activities to apply the learnings in your work context.

  • Day 1: Full day, in-person
  • Day 2: Half day, virtual session

Note: Delivered on non-consecutive days.

Commitment to all sessions within this course is essential for an optimised learning experience.

Upcoming courses

Date Duration Location Cost Register now
5 August - 19 August 2 days Hybrid $1650 (50% off at checkout)
15 October - 29 October 2 days Hybrid $1650 (50% off at checkout)

By registering for the course, you acknowledge the registration terms and conditions, including eligibility and cancellation policy.

If this time does not suit, subscribe to the newsletter for alerts on upcoming courses and webinars. To discuss custom training requirements, contact the QTC Education team by emailing education@qtc.com.au

"The hard-earned experiences of the public servant presenters offers the advantage of a learning experience tailored to the unique culture, challenges and practices of work within the public service."

Jared Johnson

A/ Senior Strategy & Risk Officer, Queensland Fire and Emergency Services