Developing and Evaluating Business Cases

This one-and-a-half-day hybrid workshop is designed to equip public sector professionals with the practical skills and strategic insight needed to develop and assess robust, evidence-based business cases that support sound decision-making and deliver public value.

Participants will explore the complete lifecycle of a business case—from identifying the problem or opportunity, to articulating options, assessing impacts, and presenting a compelling case for investment. The course delves into both financial and non-financial evaluation methods, helping participants understand how to balance cost, risk, and benefit in a public sector context.

A key focus is on aligning business cases with governance and accountability frameworks, ensuring proposals are not only persuasive but also compliant, transparent, and ready for implementation. Participants will also examine the role of business cases in securing stakeholder support and guiding long-term service planning.

Through a blend of interactive discussions, real-world examples, and hands-on exercises, learners will apply proven techniques to scenarios relevant to their work. By the end of the workshop, participants will be better prepared to contribute to high-quality business cases that drive strategic outcomes and deliver lasting impact for their organisations and communities.

What are the course learning outcomes?

Learning outcomes:

Recognise the importance of governance in the project decision-making process.
Identify key sections of a compelling business case
Use financial and non-financial tools and measures to evaluate business cases.
Ask the right questions when evaluating business cases to provide relevant advice.
Review your organisation’s current processes and propose changes to improve investment outcomes.

What core topics are offered?

Significance and background of business cases
How business cases fit within the various public sector governance frameworks
Developing compelling business cases
Options analysis
Risk and stakeholder analysis
Forecasting
Financial and non-financial cost-benefit analysis
Choosing the right funding sources
Ranking options and making recommendations

Who is this course suited to?

This course is designed for professionals and managers who want to develop better business cases or those who are responsible for reviewing them (including those in policy roles that review funding submissions) across all sectors in Queensland Government.

What are the course credentials?

Participants will receive a digital badge upon successful completion of the course which can be shared across various online platforms so you can showcase your demonstrated skills and achievements.

What does my course schedule look like?

This course is delivered in a hybrid format that provides multiple touchpoints and reflective activities to apply the learnings in your work context.

Day 1: Full day, in-person
Day 2: Half day, virtual session

Note: Delivered on non-consecutive days.

Commitment to all sessions within this course is essential for an optimised learning experience.

Upcoming courses

Date	Duration	Location	Cost	Register now
5 August - 19 August	2 days	Hybrid	$1500 (50% off at checkout)	Register now

By registering for the course, you acknowledge the registration terms and conditions, including eligibility and cancellation policy.

If this time does not suit, subscribe to the newsletter for alerts on upcoming courses and webinars. To discuss custom training requirements, contact the QTC Education team by emailing education@qtc.com.au

"The hard-earned experiences of the public servant presenters offers the advantage of a learning experience tailored to the unique culture, challenges and practices of work within the public service."