Project and Change Management

This two-day workshop introduces participants to the essential principles and practical methodologies for managing both the technical and human dimensions of projects in the public sector. It provides a solid foundation for understanding how to navigate the complexities of project delivery while supporting the people affected by change.

Participants will follow the full project lifecycle—from initiation and planning through to execution and transition into business-as-usual operations. Along the way, they’ll explore how project management and change management intersect and why integrating both disciplines is critical to achieving sustainable outcomes.

Through a combination of guided discussions, real-world case examples, and hands-on exercises, learners will apply tools and techniques in a context tailored to the public sector. The course emphasises practical application, helping participants build confidence in managing change and delivering value in environments where accountability, transparency, and stakeholder engagement are key.

What are the course learning outcomes?

Learning outcomes:

Apply principles of sound project management and change management to minimise project failure probability.
Benchmark best industry practices in change planning for better stakeholder management.
Integrate project and change management strategies to assist in managing the ‘technical’ and ‘human’ side of project processes.

Topics covered

Project Management (Day 1):

Project management fundamentals and lifecycle
Best practice principles of project design and planning
Effective stakeholder engagement and communication
Project risk management – avoiding the unexpected
Measuring and reporting on project performance
How project management and change management interrelate

Change Management Essentials (Day 2):

Why change fails
Managing change resistance
Preparing for project related organisational change
Managing and reinforcing different types of change
Change leadership

Who is this course suited to?

This course is designed for individuals who aspire to, or are responsible for, the planning, managing and executing of different project elements. This can include senior and mid-level managers, as well as those in diverse roles who contribute to organisational projects.

What are the course credentials?

Participants will receive a digital badge upon successful completion of the course which can be shared across various online platforms so you can showcase your demonstrated skills and achievements.

What does my course schedule look like?

This course is delivered in-person incorporating practical, team exercises, reflective activities and online resources to apply the learnings in your work context.

Day 1: Full day, in-person
Day 2: Full day, in-person

Note: Delivered on non-consecutive days.

Commitment to all sessions within this course is essential for an optimised learning experience.

Upcoming courses

Date	Duration	Location	Cost	Register now
29 July - 12 August	2 days	223 Grey St, South Bank QLD 4101	$1500 (50% off at checkout)	Register now

By registering for the course, you acknowledge the registration terms and conditions, including eligibility and cancellation policy.

If this time does not suit, subscribe to the newsletter for alerts on upcoming courses and webinars. To discuss custom training requirements, contact the QTC Education team by emailing education@qtc.com.au

"The hard-earned experiences of the public servant presenters offers the advantage of a learning experience tailored to the unique culture, challenges and practices of work within the public service."